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Managed Operations : Strategic Alternatives Addressing Cost and Risk


 
        In this strategy, they aim to improve their client ‘s business finance by balancing and controlling IT costs. They offer many solutions with flexible pricing and capacity options to meet the changing needs of client.  

      In order to improving their 24x7 support, On-Line Services, specialist processing, a global service is provided. It is a key player in payment processing solutions in Europe and key technologies include multi-channel interactive systems, web-based CRM, securitization and transaction certification and the integration of telecom services.  

     Finally, Their solutions, are aimed at helping the customer from solving individual problem to helping business improve their business by using IT solutions. Their solutions is not only for IT field but also for others industries like: Automotive, Chemical, CPG, Financial Services, High Tech & Electronics, Oil & Gas, Pharmaceutical, Public Sector, Retail, Telecom Utilities ..etc. (which is shown in the graph). I am sure that this list will be added with many different industries in the future. 

 

         Balance Industry Mix

In the Netherlands:

ACF has employed 900 people in the Netherlands, a large number in their 5000 total employees all over the world and “Consult-build-operate”, continue to be the concept of them.

 

Beside implying ACF 's function not only develops ICT-solutions, but also has a little difference:  

Consulting & Systems Integration: They add recommendation, design and realization of ICT-application and company processes like ICT and management Consulting, e-Business solutions, system construction and integration, parcel implementations. 

Managed Operations: They enhance the support for ICT-system on world-wide scale such as the integrated management of servers, networks and desktop-system (enterprise infrastructure management).

Online services: Also Controlling and managing operations like Internet hosting, e-Brokerage, e-Publishing, payment processing. 

Like original ACF, They also work with their clients to develop long-term IT plans make their overall business strategy in higher IT level. Their capabilities include:

  • Application Development
  • Application Lifecycle Management
  • Business Intelligence
  • Business Process Management
  • Customer Relationship Management
  • Desktop Management
  • Enterprise Resource Planning
  • ICT Consulting
  • ICT Process Management & Improvement
  • Integration & Migration Services
  • Management & Business Consulting
  • Manufacturing Solutions
  • Network Services
  • Server Management
  • Technical Automation
  • Transition Management

 

Customers

     In Netherlands, ACF Consulting has succeeded in working multinationals, profit-organization, government such as ABN-AMRO,  KPN Telecom, Philips, Rabo bank.

 

 

 
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